Frequently Asked Questions
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To create a new post to To share a story or facility update, simply go to the "Submit a Post" page in the main menu. Fill out the form with your title and message, then click Submit. Once reviewed by our team, your post will be published live to the Chat Board for other members to see and comment on!
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All submissions are briefly reviewed by our team to protect member privacy and ensure community guidelines are followed. Posts are typically approved and published within 24 to 48 hours.
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Yes, you can cancel your subscription at any time through your account settings. Please note that memberships are non-refundable, so you will retain access until the end of your current billing period.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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You get full, unlimited access to our no-judgement community chat board, facility updates, discussions, and the ability to connect directly to share your stories, experiences, and be the voice for those who are incarcerated in Michigan prisons.
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Due to the nature of some content, anyone over the age of 18 will be allowed to join and participate in our community!
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Once you log into your member account, you can jump straight into our community discussions by clicking the "Join the Chat" button or navigating directly to the Chat Board page.
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Yes. We take your privacy very seriously. Your personal details, account information, and email address are kept strictly confidential and will never be sold, rented, or shared with third parties. All login and payment details are processed through secure encryption to keep your data safe.